Dear Customer,
We ship world wide using EMS mailservices.
The price of shipping is determined by the weight of the products you order.
Once we have shipped the item, we will provide you a EMS-tracking number. You can then follow your order online. Use this website to track your order.
It will usually take up to around two weeks for your items to get ready for shipping. When a lot of manual labor is required it can take up to three weeks. After that it can take two or three weeks for your order to arrive.
Also A-class doboks are only made on special order, so it usually takes a bit longer.
If you are a schoolowner and want to order large amounts of uniform or other equipment, just contact us by email. (only if you order at least 10 doboks or more)
Returning items
You can return your items within 14 days after you have received them. We can only refund the costs of the actual product, not the shipping costs. Also the costs made for handling and the paypal-fee will be extracted from the refund. We will refund your money after we have received the returned items. We only accept items clean with all the labels attached. When the returned items are dirty, we cannot refund you your money.
If you want to return your items, please contact us first. Using the contact form on our site.
Need to know
The product you buy can always, on minor details, differ from the product has shown in our shop. This is especially true for the cover of books, videos and DVD's. We will not be able to return your item when it differs, on minor details, from the pictures shown on this website.
We strive to deliver you the best experience. If you have any inconviencies never hesitate to contact us. |